Enterprise Operations

WE HELP DESIGN, ENABLE, AND EXECUTE SMART ENTERPRISE OPERATION MANAGEMENT TO GENERATE CUSTOMER VALUE AND ENABLE INNOVATION

We help businesses across industries with 360 degree cloud management and cloud ops solutions to help move to the cloud and stay there. This is critical for continued innovation.

From cloud operations to cloud infrastructure, from maintenance to innovation, we keep helping enterprises move to the cloud in a seamless fashion. Managing the continuous change of business applications in today’s business environment is challenging. Real change is ongoing, requiring agility and expertise to capture the opportunities it brings and promises it enables.

Different enterprises need different cloud operations management. For instance, some need cloud ops management just to secure their cloud landscape. From delivery to performance to optimizing workloads, we help enterprises at every stage of their cloud operations.

We follow the process to assess the enterprise’s needs and then develop a detailed solution for their cloud ops practices. As part of this service, we deploy solutions that meet a multitude of computing needs across various industries and at different stages of their cloud journey. These help the organizations manage their cloud resources and workloads with agility and thus prime them for scalability as and when needed. As a result, we enable the enterprises to deliver a new-age customer experience, increasing business and revenue.

Ultimately, a full-featured cloud backed by a knowledgeable team transforms your organization into an enterprise where technology services react to emerging needs at the “speed of business.”

Why Choose Enterprise Operations from DCN?

Flexible Invoicing Options

Pay as you go or enter an annual contract with our flexible and attractive billing options on cloud services.

Round-the-clock IT Support

Get assistance by our professional experts and never suffer from any IT or data access issue.

Structured SLAs

Our highly-structured service level agreements cover everything and can be customized as per your business needs.

Swift Deployment

We understand how important it is for you to keep things rolling. Hence, we never delay anything and deploy cloud solutions without obstructing your routine operations.

Reduced IT Investments

Transition using our cloud services, become an agile organization and bring down your IT costs- a win-win scenario for everyone.

Real-time Scalability

Scale up your IT operations as per your business need, without investment in additional resources. Grow-as-you-go.

Industry-leading Security Protocols

With DCN cloud backup solutions and cloud services, all your critical business data, applications and systems are protected by advance-grade security protocols.

Dedicated Cloud Account Managers

As our esteemed client, you are assigned a dedicated cloud account manager who is always at your disposal. This way, you are always a priority.

Cloud Service Provider (CSP) and Cloud Management

Cloud lifecycle ownership - experience, expertise, visibility, and cost control offered as one unified service package to simplify cloud environment management for customers.

Cloud Governance and Economics

Optimized cloud financial management, automated cloud governance, security and compliance with granular visibility into cloud to enable seamless realization of benefits.

Cloud Operations Framework

Baseline, Enhanced Baseline & Platform operation services to support your workloads on Public & Hybrid Cloud environments, available in three service tiers.

Cloud Service Provider (CSP) and Cloud Management

We understand the importance of being able to focus on strategic initiatives while ensuring operational compliance. Our flexible services span daily operations, monitoring, reporting, administration, auditing, thought leadership, architectural guidance and support services for the cloud tenant environment. The services are customized to address the needs of each client and are a good fit for both Enterprise Agreement (EA) and Cloud Solution Provider (CSP) clients.

As enterprises seek to accelerate cloud adoption to realize the flexibility, agility and cost savings of the cloud, their needs evolve along the journey. Traditional managed service providers (MSPs) are unable to keep up with the rapidly growing cloud ecosystem and shifting client needs, leading to the evolution of next generation cloud service providers. Next generation MSPs are no longer just a way to outsource your IT issues; they are a full-fledged strategic partner who understands your unique situation and needs.

DCN’s cloud management service offering provides:

— Dynamic scalable operations
— Proactive monitoring and management facilitating optimal decision making
— Ability to control and provide visibility of OpEx spend
— Compliance, outcome, and SLA driven governance
— Security compliance built into the cloud ops team
— More governance needed to control changes
— Automation efforts built into the cloud ops team

Cloud Governance and Economics

Strong cloud governance is essential to manage your multi-cloud environment and keep things running smoothly. Without strong governance controls, your cloud environment can descend into operational inefficiencies and spiraling costs. Avoid cloud chaos that can arise from complex multi-cloud environments and navigate managing multiple facets of cloud performance with DCN’s cloud governance models that keep you in complete control of cloud operations and cloud economics. When business leaders have a clear understanding of the economics of cloud computing, they can make better business decisions, optimize their investments, and find the solutions that bring the greatest value to their organizations. Define your controls across each aspect of cloud governance, then implement them with DCN’s guidance, and monitor them continuously and audit them as required to ensure that your multi-cloud environment is running optimally.

DCN’s cloud governance models that are based on policies that adapt to your existing enterprise governance models. Implement our governance models with ease and speed for long-term success, efficiency, and security of your enterprise’s multi-cloud environment. As enterprises transform digitally, they incorporate different processes into their enterprise, thereby getting exposed to newer information security risks and a host of organizational challenges as they try to stay compliant with the ever-evolving regulatory requirements

Identify risks with a pro-active approach to stay one step ahead of potential security risks or cyber threats with DCN’s cloud governance models. Get a deeper understanding of our Governance, Risk and Compliance service offering, Our framework has integrated threat and vulnerability controls for a single-window of control for your multi-cloud environment. Ensure complete compliance with SIEM across your multi-cloud environment in accordance with the latest standards and regulations.

Boost operational efficiency and keep operations on track with SLA and KPI management. Ease cloud management in PaaS and SaaS environments. Define rules and processes for creating new workloads or applications that run in the cloud. Ongoing monitoring that utilizes bots ensures that SLAs are met as specified. Ensure that deployment of application code to various environments, including production environments goes smoothly. Strong policies for operations and cloud governance keep shadow IT at bay and ensure clear visibility of cloud resources and how they are deployed.

Safeguard data across your multi-cloud environment and protect privacy. Control who has access to data to prevent data leaks or compromised data. DCN’s governance controls ease the burden of governing large volumes of data across multi-cloud environments that span public, private, and hybrid clouds. Establish a strong data governance framework for your unique use cases to proactively find, understand, and manage data for proven business outcomes based on trusted data.

Ensure that costs are under control so you can make the most of your multi-cloud environment to keep your business growing and moving forward. Eliminate inefficient spending and cost overruns while optimizing costing and budgeting for greater ROI on your cloud spend. Clear visibility and traceability of cloud spend with cloud metering and chargeback ensures financial and resource optimization.

Keep an eye on every detail of asset, application and configuration governance with DCN’s cloud governance models and tools that provide real-time insights. Optimize provisioning and deprovisioning for better operational efficiency and cost control. Enable self-service and management for faster resolutions as well as strong resource policy control and access control for assets and applications. CMP and AIOPS optimize asset and application governance. These advance insight and tools empowers service leaders to adopt outcome-based business strategies that propel their business forward to manage third-party applications in your cloud environment.

Cloud Operations Framework

NoOps: DCN’s operations model is driven by the highest level of automation maturity and self-service using bots and robotic process automation.

Platform-Led Delivery: DCN leverages toolsets and frameworks that help execute tasks, activities, and managed hybrid cloud operations with the highest degree of consistency and uniformity.

Metrics-Driven: DCN has a robust framework for measuring the right metrics and KPIs that are critical in ensuring the health, adoption, and success of hybrid cloud engagement. DCN will measure KPIs across all Services.

Our services capabilities are unique in the way they can adapt and scale in parallel to clients’ fluctuating needs. We offer next-gen cloud services, including:

— Design and architecture to help automate your business
— Cloud and software solutions vs hardware
— Distributed operations and resources vs centralized operations
— DevOps, CI/CD, self-healing solutions and infrastructure vs complex, manual change management
— Dynamic monitoring, anomaly detection and machine learning vs static monitoring and fixed thresholds
— Security by design and continuous compliance vs security risk mitigation
— Trusted advisor and partner vs outsourcing vendor