IT Service Intelligent Automation

Reimagine Automation Capabilities

Automation & Digital Experience Management: Hybrid Cloud automation enables IT teams to modify and manage resources on the cloud automatically, bringing down the manual efforts associated with managing cloud and on-prem infrastructure. DCN brings in complete cycle of Monitoring, Analyzing, and Remediating & Experience Management in a single platform of Workplace Automation & End Point Analytics.

Automation services enable you to identify and automate time-consuming manual processes, empowering your IT team to focus on high-value projects. We offer cloud automation services across all leading cloud platforms, with a specialized focus on ServiceNow and other tools to help customers centralize the management of their multi-cloud platforms and on-prem infrastructure. As your cloud solution partner, we will help accelerate cloud automation deployment to drive business productivity and innovation.

Monitoring Automation: While over the years organizations have gone ahead with multiple monitoring tools for IT Infrastructure Management, but in a real life scenario the effectiveness has never been high out of them. Largely this is because of three reasons: Lack of Single integrated view , lack of effective event correlation and absence of an effective integration with Ticketing Tool. In DCN, our practice team can objectively assess and deploy the right solution for any such automation challenge

Chatbot Solution: DCN has chat bot use cases not only in the field of IT Helpdesk, which is the primary use case, but also for any business segment in terms of their Digital interface and automation. We have made sure that the Bot is mobile enabled, Voice enabled & Regional language speaking so that the adoption rate for Chatbots go high

We leverage industry-leading automation solutions, like Ansible, Packer, Terraform, vRealize, Automation Anywhere and more, to deliver solutions that reduce costs, increase agility, and enable your IT team to stay focused on what truly matters for your organization. From on-prem to cloud, we have deep expertise automating infrastructure from end-user devices to back-end compute, network, and storage technology, including:

  • Workload Configuration & Deployment
  • OS and Patch Management
  • Compliance Management
  • Deployment, Sizing, & Configuration
  • Provisioning & Maintenance
  • Expansion and Commissioning
  • Application Containerization
  • Kubernetes & Container Management
  • Backup and Restoration

Automation Capabilities

Security

Auto-detect, correct and resolve security issues

Compliance

Meet and support compliance requirements and standards

Provisioning

Proactive provisioning and Infrastructure updates

Backup

Backup support for failover and failback

Dashboard

Customized dashboard for Infrastructure monitoring

Reporting

Data usage and analysis reports

An exceptionally unique experience tailored to you.

Security

Identify security threats by automating threat detection.

Compliance

Meet organizational policies and compliance standards.

Time

Free up resources time for value-driven tasks.

Cost

Reduce cost by gaining cloud-usage visibility and automating manual tasks.

Seamless Delivery and Integration

DCN understands how to navigate the cloud DevOps process efficiently and effectively. Our end-to-end delivery support enables you to deploy new solutions frequently with a faster time-to-market.

DCN  APPROACH TO CLOUD DEVOPS

Our DevOps-informed workflows aim to remove archaic barriers between development and operations/support silos. We design workflows to optimize both the developer productivity and operational reliability collectively. Frequent, smaller updates allow code to begin driving value sooner. By facilitating continuous delivery and continuous integration, it helps you deliver the product faster. DevOps helps you become business-ready irrespective of the cloud, language, or platform. The flexibility you can leverage various third-party tools through which you can integrate, provision, and manage your infrastructure more effectively.

A DevOps-powered team communicates frequently to ensure the coordinated purpose and proactively seeks out service-quality improvement. Our best practices enables professionals to assume personal ownership of given technology services from development to delivery and support. Thus, they can drive a far more organic development cycle that responds to the day-to-day pulse of the business.

DELIVER FASTER

Working with the development team to better understand project workflow and business needs to provide more agile, scalable, and robust deployment pipeline. Plan, organize and architect in ways that eliminate the pressure to align deployments, allowing more release and more values to be generated faster for the business

SECURE EARLIER

The Cloud-Ready architecture and Cloud-Hybrid operating models demand a shift to managing security, secrets, and protecting data. Infrastructure as Code automation building and deploying cloud infrastructure and associated resources. To better enforce polices and remediate risk, security practices must start in the development stage with code testing and validating open source libraries. This then has to continue with securing artifact and container repositories, and even the configs used to deploy to deploy those containers based applications at runtime. Security doesn’t just happen at the edge. You have to build it into every stage of your software supply chain.

DEVOPS BUILDING BLOCKS

WHAT WE DO

We architect to scale up support for large DevOps initiatives. Our global network and a proven approach to DevOps-driven methodologies enable us to support a wide range of projects–from routine maintenance of existing DevOps infrastructure to project-based management to ground-up efforts designed to accelerate the adoption.

We take care of your infrastructure maintenance to enable your tech team to focus on innovation. Some enterprises can sustain their DevOps methodology for day-to-day work but require assistance in scaling up to support large projects. We can help quickly gear up to support even the most sweeping development needs.

CONTINUOUS INTEGRATION

Developers regularly merge code changes into a centralized repository equipped for automated builds and tests. Continuous integration helps find and address bugs fast, leads to higher software quality, and reduces the time from initial coding to enterprise-ready delivery.

CONTINUOUS DELIVERY

Code changes are automatically built, tested, and prepared for release. Continuous delivery ensures that developers always have a deployment-ready build that has gone through a full-featured quality assurance process. The enterprise-ready code should never be bogged down in testing procedures that can be readily automated.

MONITORING

Capturing and analyzing data generated by applications and other tech infrastructure leads to deep insight into the user experience, helps pinpoint root causes of emerging issues fast, and ensures reliability. Active monitoring is essential for ensuring 24/7 availability in an enterprise environment with frequent updates across various services.